Haad Salad has plenty of places to stay that range from basic bungalows on the beach to villas with private pools. When choosing where to stay many people consider the ratings resorts and hotels receive from such popular sites as Trip Advisor and Agoda. However, without knowing if a place has gone up or down in the ratings a vital piece of information is missed. Below are notes about how accommodation providers in Haad Salad fared on Trip Advisor and Agoda over the period 2015 to 2016.
It is slightly depressing to discover that not one resort in Haad Salad improved its Agoda rating over the year. Several places such as Double Duke Bungalow, Asia Bungalows and Salad Grand Bungalow don’t have an aggregate score out of 10 yet due to a lack of reviews. Green Papaya Resort went from no Agoda score to 8.2.
Sea Salad Resort maintained the score of 7.4. Salad Beach Resort likewise remained at 7.9. And Haad Salad Villa stayed at 7.8 over the year from 2015 to 2016.
Those places that lost ranking on Agoda are Smile Beach Resort (6.7 to 6.5), Cookies Salad Resort (8.1 to 7.9), Salad Hut (8.7 to 8.6) and Salad Buri Resort (7.8 to 7.7).
It would seem the places in the last list need to do more to maintain standards of service and quality of amenities and facilities.
The changes in the Trip Advisor rankings for Haad Salad resorts is more dramatic than for the equivalent Agoda rankings. The only thing that is a bit confusing with Trip Advisor is their decisions of whether to classify a place as a ‘hotel’, ‘lodge’ or ‘B&B’. There seems to be little consistency in their classification of places. What exactly is a ‘speciality lodging’ and how is that different to a typical Koh Phangan bungalow resort? Does any accommodation provider including breakfast in their rental deals deserve to be designated ‘Bed and Breakfast’?
Gripes aside, here are the changes for Haad Salad accommodation Trip Advisor rankings for 2015-2016
Double Duke made an impressive jump from 71 to 56 in the B&B category. Likewise Asia Bungalows went from 26th to 13th best lodge in Koh Phangan. A small gain was also registered for Salad Buri Resort (#51 to #47 in hotels).
On the other side of the coin, Salad Grand Bungalow did terrible dropping from 123rd to 216th out of 273 lodges in Koh Phangan. Similarly, Sea Salad Resort plummeted from 55th to 130th out of 273 lodges. Not much better was Smile Beach Resort that fell from 46th best B&B to 86th best B&B in Koh Phangan.
Others that had bad years on Trip Advisor were Haad Salad Villa (from 4th to 7th out of 50 speciality lodges in Suratthani); Phangan Natural Resort fell from 45th best B&B to 58th best; Cookies Salad Resort (from 27th to 30th best hotel); Salad Beach Resort (from 42nd to 45th best hotel); and Green Papaya Resort (from 26th to 31st best hotel).
While these ranking have to be taken with a pinch of salt, they do highlight the fact that some places in Haad Salad really need to improve their service and make their cleaning staff work a tad harder. The most common complaints about Koh Phangan accommodation are always that the room was dirty; that the linen was dirty and not changed; that there were insects in the room / bathroom; and that the staff were rude. If some resort owners focused on these things more than upgrading accommodation and facilities in order to charge customers more, they would no doubt benefit from improving Trip Advisor and Agoda ratings.